AUTHORISED SMEG SERVICE AGENT

DBS Appliance Service & Repairs FAQ – Frequently Asked Questions

Yes. As an authorised Smeg service agent, we carry out warranty repairs in line with Smeg Australia’s terms and conditions. Please have your proof of purchase ready when booking.

Absolutely. We provide out of warranty repairs using genuine Smeg spare parts, so you can be confident in the longevity and performance of your appliance.

Yes, we supply and fit genuine Smeg spare parts directly from the manufacturer. Using genuine parts ensures your appliance operates as designed and maintains its warranty.

We service the full range of major Smeg appliances, including:

  • Ovens
  • Freestanding Cookers
  • Microwave ovens
  • Cooktops
  • Rangehoods
  • Refrigerators
  • Coffee machines
  • Dishwashers
  • Washing Machines and Dryers

DBS Appliance Service are the authorised Smeg service agent for the following areas :

  • Canberra (ACT)
  • Queanbeyan
  • Yass
  • Goulburn
  • Braidwood
  • Cooma
  • Surrounding districts

You can book a service by submitting our online booking form or by calling our service centre on 02 6297 2262 calling us directly or by service request form through our website. Our team will confirm your booking and arrange a suitable time.

Yes. To process a warranty repair, Smeg requires proof of purchase (such as a receipt or tax invoice). Please have this ready when booking.

We strive to contact customers within 24 hours of receiving a service or repair request.
Urgent cases are prioritised wherever possible.

Choosing an authorised Smeg service agent like DBS Appliance Service makes all the difference and ensures you get:

  • Smeg trained technicians
  • Access to the latest technical updates
  • Use of genuine spare parts
  • Repairs completed to Smeg’s standards
  • Protection of your appliance’s warranty
  • Specialised out of warranty repairs

Book a Service

Customer Satisfaction Guarantee

We strive to contact customers within 24 hours of receiving a service or repair request.
Book Online or call us direct.

We service the Canberra, Queanbeyan, Yass, Goulburn, Braidwood, Cooma, and surrounding districts.

  • Warranty service & repairs
  • Out of warranty service & repairs
  • Spare part orders and sales

  1. Service Call Fee – $190.00 inc GST includes first 30 mins Labour (on site) or 30 mins (delivered to our workshop)
  2. Additional Labour – $40.00 inc GST (per 15 mins)
  3. Parts – Cost as per recommended retail price (RRP), if required.

Our industry trained team of technicians only service Smeg Australia.
We take immense pride in delivering high quality service in Canberra, Queanbeyan, Yass, Goulburn, Braidwood, Cooma and surrounding areas.

  • Authorised Service Agents

  • Manufacturer Trained Technicians

  • Genuine Spare Parts

  • All Warranty Repairs

  • Out of Warranty Repairs
  • Emergency Repairs
  • Licenced & Insured
  • Honest & Reliable
  • Reputable 5 Star Service

Book a Service

Our industry trained team of technicians are Authorised Service Agents Australia wide.
We take immense pride in delivering high quality service in Canberra, Queanbeyan, Yass, Goulburn, Braidwood, Cooma and surrounding areas.

  • Authorised Service Agents

  • Manufacturer Trained Technicians

  • Genuine Spare Parts

  • Authorised Warranty Repairs

  • Out of Warranty Repairs
  • Emergency Repairs
  • Licenced & Insured
  • Honest & Reliable
  • Reputable 5 Star Service

Book a Service